WARMEST GREETING FROM B & B HANOI HOTEL & TRAVEL
FORMERLY : B & B HANOI HOSTEL
Located in the center of Hanoi Old Quarter, newly renovated B & B Hanoi Hotel is only few footsteps walking away from the famous centered Hoan Kiem Lake – This super location getting a popular destination for domestics and foreigners who like staying in the town centered hotel with all the dining and entertainments surrounded.
Boasting 16 sumptuous rooms and suites each furnished with elegant interiors mixed with locals traditional styles, B & B Hanoi Hotel provides our guests with the comforts of home and the sleek services of a five star service in a three star hotel. With the strength of a hotel with spacious rooms, the hotel provides the home away from home for the families with teens or youngers, couples, business men and groups of friends. Room amenities include comfort bedding and linens, flat screen TV’s with multi-channel cable TV, coffee/tea facilities, refrigerator, complimentary wireless Internet access in all hotel corners and more. Included in the room tariff is a delicious breakfast where the best breakfast you can have in Vietnam will be found.
Whether your travel to Hanoi involves business or pleasure, our friendly staffs can accommodate the most discerning guests. We are pleased to offer accommodations for short and long term stays. Check your email from the comfort of your room, catch up on the day’s events with the complimentary Vietnam News, and receive calls in your room with your own phone. Allow our staff to book dinner reservations, pick up theater tickets, and stock your fridge. We are happy to offer suggestions on what you can do and see in and around our neighborhood and our fair city. Whether in town for a day, a weekend or an extended visit, the comfort and quality of our B & B Hanoi Hotel awaits you.
NOTE: We are just on the side of Hoan Kiem Lake, at 16 Hang Thung Str, Hoan Kiem / center of the Hanoi old quarter city , Hanoi. So if any of tour try to take you to others for commision. Please insist on getting into our hotel and meet our Manager Ms. Su, for help ! Thank you and wishing you have a wonderful memorial holiday in Hanoi and our hotel !
B & B Hanoi Hotel & Travel
HISTORY OF B & B Hanoi hotel in VBA GROUP AND HOW IT ALL BEGAN :
After 18 years working in hospitality industry as chefs, receptionists and tour guides for millions of travelers who visited Viet Nam, Mrs. Sunny & Mr. Tony Dinh (Founding owners of VBA Group) really want to serve the tourists all over the world with their burning. So they dicided to open firstly a mini hotel with 16 guest rooms in the Hanoi’s Old Quarter named B&B Hanoi Hotel.
This is a story of how the founding owners Mrs. Sunny & Mr. Tony (They are now husband & wife), and their team, aspired to build a highly professional boutique hotel group founded on exceptional customer service.
They were both born in a poor working class family on poor provinces of Vietnam, were financially unable to pursue their dream of becoming doctors. They instead went to teacher training college, funding their studies by working every available hour doing jobs such as chefs, tourguides, mini-hotel receptionists. Then fate intervened when they landed both receptionist job in a 3 star hotel in Hanoi. The next few years gave invaluable insight into hotel management, HR, guests’ expectations and customer service. A plan formed in their mind.
Taking the plunge at the beginning of the 2013, They invested all their savings in a small 16 room mini hotel in Hanoi’s Old Quarter. They ran this with 10 staffs (who are still with them today). At the time, Hanoi’s Old Quarter hotel industry was a competitive “jungle”. Quality, customer service and putting the guest first were not priorities for most hoteliers. Many just wanted to make money by any means possible.
They rose above this. Good customer service and high standards would define and differentiate their business. The ethos right from the start was, and continues to be, to focus on every single detail, to care for every guest, to exceed expectations and to build a team of genuinely friendly professional staff with the “guest comes first” vision.
The early days were very challenging, made harder because of limited financial investment. Plus this very young team was trying hard to introduce a new concept into Hanoi’s competitive hotel market. Their passion, open-minded approach and an unfailing determination to succeed paid off. Working 24/7 VBAG’s foundations were laid as the team set a new trend for Hanoi’s mini hotel market section.
The team upscaled and started to develop a brand identity in the first decade of 2010, which would differentiate their hotels from others. This was the VBA brand - the forerunner of today’s Babylon Hotel Group.
From 2018, the business went to the next level. Some of the older hotels closed in order to refocus investment on an expanded vision. In early 2018, the group’s first four-star styled hotel opened in the middle of Hanoi’s Old Quarter. This signifies a higher level of service offering featuring more luxurious accommodation and spa.
VBAG’s goal is to consistently give every guest an outstanding personal service focusing on sophistication, luxury and great memories. Dedication, passion and hard work by this hotel family has made VBAG one of today’s most respected mini hotel groups in Vietnam. With a reputation for impeccable quality and a five-star ethos, we invite you to come and experience our unrivalled service.
Our journey continues and so will our story!